Technical Support via Email

Note: most questions can be answered by reading the manual (under the Help menu of the Mac and Windows versions). Otherwise, check below to see if your question has already been answered. If not, send us a report using the form below.

Please check the topics HERE before sending an email

For sales or OEM questions, please write sales@ultralingua.com

You will get a faster solution by reading these materials carefully before writing.
Unfortunately, we cannot offer telephone support.

E-mail Support

If you did not find your answer on our Freqently Asked Questions Page or in our Read Me Files, please fill out the e-mail form below.

If you are having trouble reaching us, [click here].

Note: * = required field.

*Your name:

*Your e-mail (type carefully! we cannot reply if your e-mail address is wrong):

*What product are you writing about (please specify languages):

If you are a registered user, please enter your activation key:

*What operating system are you running?

*Please describe your problem or question as thoroughly as possible.
If applicable, please copy any error messages you may have received. You
may write in English, French, German, or Spanish.

Technical Support

Go to the Frequently Asked Questions page

Read Me Files

For Macintosh OS X

For Windows

For Palm OS

For Pocket PC

For iPod